3.0
6.57K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

My MEO app, the easiest way to manage your MEO services

Main Features:

1. Offers designed with you in mind
See, in our stories, all the offers we designed with you and your family in mind.

2. Elevate your MEO experience
Explore our products, apps and services, inside and outside the home, and have the best experience with MEO.

3. Manages services for the entire family
Check your services or those of your family members, change tariffs or sign up for more services, such as Netflix, Disney+ and much more.
If your internet ran out before the renewal date, no problem. Buy more net and always stay connected.

4. View and pay your invoice
Check your invoices and keep everything organized in one place. Activate direct debit or pay securely directly in the app.
If you have any doubts, our invoice comparator helps you find out what has changed compared to the previous month.

5. Control your consumption and expenses
At any time, you know what you have available, what you have already consumed and the renewal date for your net, SMS or minutes allowances. Define the limits for extra spending on your monthly fee and which services you want to have active

6. Use the Digital Assistant to save time
Use the Digital Assistant to clarify your doubts, quickly access the app's features or resolve faults automatically. And if you can't solve the problem, contact a human assistant.

7. View your contract information
Consult and update ownership, privacy and billing data. See your contract and loyalty period

8. Check your cell phones PIN and PUK
Check the PIN and PUK of your cell phones and activate 2nd copies of your card.

9. All support channels in one click
Go to your Profile and access all the support channels we have for you. If you need help on a more detailed topic, see the frequently asked questions, participate in our user community or find out where to find our stores and Support Lines.

10. Track the status of your orders
Create requests and check the status of support requests you have made in notifications in your customer area
With my MEO, managing your account and services is easy. Download it now and simplify your life with MEO.
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
6.18K reviews
Arben Danaj
March 22, 2024
This app is primarily for portuguese speakers only. Would be nice if it was in English also, I will try it in 5 years when I really learn Portuguese. Disappointed 😞
Did you find this helpful?
MEO – Serviços de Comunicações e Multimédia, S.A.
March 25, 2024
Hi Arben Danaj, thank you for your comment, our team is working hard to deliver the best experience, and EN language is in our priorities, stay tuned for upcoming releases. Thank you.
Stanislav Trifan
July 6, 2022
This app is a joke. You have to fill all your details whenever you want to add money to your number. What is the point of having an app that doesn't remember your data (phone number, nif...), what is the point of an account with phone number associated to it? Why the app can't use this data to be able to recharge in one tap?! So all you can do with all the effort of having an account and remember another password is just to see current balance...
20 people found this review helpful
Did you find this helpful?
Sean McKay
February 26, 2021
I cannot see my phone in the app anymore, for some reason it disappeared. Tried reinstalling, nothing. How am I supposed to manage my account and phone? See data? Of course if I contact by the app no one ever replies to me, and I cannot call since I don't speak Portuguese. Just switch companies and find one that works I suppose.
24 people found this review helpful
Did you find this helpful?
MEO – Serviços de Comunicações e Multimédia, S.A.
March 2, 2021
Olá Sean McKay, agradecemos o seu feedback. Sugerimos que aceda às definições da app my MEO no seu equipamento, limpe os dados da app e posteriormente volte a efetuar login, testando de seguida o funcionamento da app. Obrigada. my MEO

What's new

- Linking services to my MEO app using Tax Identification Number (NIF)
- Creating and tracking support requests
- Requesting a duplicate eSIM card
- Managing roaming service and international calls
- Changing MEO Energia tariff plan conditions
- Joining the MEOS program
- Technical enhancements for better experience